Quick answers
Each in a sentence or two, from the shop's current settings. For the full story, see the FAQ.
- Does Yiwu Market Australia deliver Australia-wide?
- Not yet. Retail orders currently deliver within Greater Melbourne only. Trade orders through the wholesale side are not limited in this way.
- Does it deliver to Geelong, Ballarat or Bendigo?
- Not yet. Retail delivery covers Greater Melbourne, and those cities are outside it. You can check any postcode on the delivery page.
- How much is delivery at Yiwu Market Australia?
- A flat $9.95, and free on orders of $65 or more. The charge includes GST.
- What is the minimum order for free delivery?
- $65. Under that, delivery is a flat $9.95.
- How long does delivery take?
- Stocked items are dispatched within 2 business days of payment, and metro delivery is estimated at 2 to 6 business days from dispatch.
- What is the change-of-mind return policy?
- Most items can be returned within 3 days of delivery, for a fee of $9.95.
- What happens if an item arrives faulty?
- It can be refunded or replaced, and delivery is refunded too. There is no time limit on reporting a fault, and under $30 it usually takes a photo rather than a return.
- Do prices include GST?
- All retail prices and delivery charges include GST.
- Will I pay customs duty or import fees?
- No. The goods are already in Australia when you buy them, and retail prices include GST.
- Who runs Yiwu Market Australia?
- It is the trading name of Yiwu Selection Pty Ltd, ABN 25 686 928 165, based at 150 Proximity Drive, Sunshine West, Victoria.
- Is it the same as the Yiwu market in China?
- No. Yiwu International Trade City is a wholesale market in Zhejiang, China. Yiwu Market Australia is a separate business in Melbourne that sells goods sourced from Yiwu.
- Can I buy just one item?
- Yes. The shop sells single items to anyone. Buying in bulk at trade prices is through the wholesale side, for businesses with an ABN.
- Do I need an account to buy?
- No. You can check out as a guest. An account lets you see past orders and earn points.
- How do I pay?
- Card payments are taken through Stripe, on checkout pages served by this site. We do not store full card numbers.
- Where is Yiwu Market Australia based?
- 150 Proximity Drive, Sunshine West, Victoria 3020, in Melbourne's west. It is an online shop, so you order on the site.
- How do I contact Yiwu Market Australia?
- Email sales@yiwumarket.com.au or call 0452 481 066.
- What are the delivery and returns terms?
- Retail orders currently deliver within Greater Melbourne only. Delivery is free from $65, otherwise a flat $9.95. Stocked items are dispatched within 2 business days of payment, and metro delivery is estimated at 2–6 business days from dispatch. A faulty item can be refunded or replaced with delivery refunded, and under $30 that usually takes a photo rather than a return. If you change your mind, most items can be returned within 3 days of delivery, for a fee of $9.95.